Total CRM is a complete helpdesk and customer relationship management system that allows for teams to organise and manage
contacts, clients, support tickets, development tasks, live chat support services and much more. Report on all your support
channels to enable you to simplify, optimise and professionally manage your sales and support operations.
Total CRM Features
- Company, Contact and Client Management
- Task Management, Sprint Planning and Shared Calendar
- External and Internal Support Ticket Management
- Live Chat Management and Visitor Reporting
- SnapShot Dashboard, Task Board and Communication Ceter
- Integrated Paid Support Rate Management & Performance Reports
